Last updated: September 16, 2026
For questions about products, orders, payments, shipping, returns, refunds, or general support, contact us using the information below.
Customer Support
Email: info@ruggedsmartwatch.us
Phone: +1 603.273.4146
Contact form: https://ruggedsmartwatch.us/pages/contact
For questions about an existing order, please include your name, order number, and the email address used during checkout.
Support Hours
Monday to Saturday: 9:00 AM–7:00 PM
Sunday and public holidays: Closed
Time zone: United States Eastern Time
We aim to respond within 12 hours during customer-service days.
Business Information
Business name: Rugged Smartwatch
Legal company name: Rugged LLC
Legal form: Limited Liability Company (LLC)
Company number: Not publicly provided
VAT number: Not applicable
Registered address: 29 Laconia Road, Belmont, NH 03220, USA
Country of registration: United States
Website: ruggedsmartwatch.us
The registered business address is not necessarily the return address. The authorised return address is provided by email after a return request has been reviewed.
Never send complete card numbers, card security codes, bank PINs, passwords, or other sensitive payment credentials by email or through the contact form.